Return Policy

At MaternityDresses.com, we strive to ensure your complete satisfaction with every purchase you make on our website. If, for any reason, you are not entirely satisfied with your purchase, we are here to assist you with our return policy. Please read the following terms carefully:

  1. Return Eligibility:
    • All returns must be initiated within 14 days of the original purchase date.
    • The item(s) being returned must be unworn, unused, and in their original condition with all tags attached.
    • Returns must be accompanied by the original receipt or proof of purchase.
  2. Return Process:
    • To initiate a return, please contact our customer support team at support@maternitydresses.com within the 14-day return period.
    • Our customer support team will provide you with a return authorization number (RA number) and further instructions on how to proceed with your return.
    • You are responsible for shipping the item(s) back to us using a trackable shipping method. Please ensure that the item(s) are securely packaged to prevent any damage during transit.
  3. Return Condition:
    • The item(s) must be returned in sellable condition in their original packaging, including any accessories or additional items that came with the purchase.
    • We reserve the right to refuse returns if the item(s) show signs of wear, use, damage, or alteration that would hinder its resale.
  4. Return Outcome:
    • Upon receiving and inspecting the returned item(s), we will issue a refund to the original form of payment for the value of the returned item(s), excluding any shipping charges or applicable discounts.
  5. Non-Returnable Items:
    • The following items are not eligible for return:
      • Intimate apparel (e.g., undergarments, swimwear) for hygiene reasons.
      • Final sale items marked as "non-returnable" at the time of purchase.
  6. Damaged or Incorrect Items:
    • If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of receiving the package.
    • We may require you to provide photographs or other evidence to verify the damage or error.
    • In such cases, we will arrange for a replacement or provide a full refund, including any shipping charges incurred.
  7. Refunds:
    • Please note that we do not offer refunds to the original form of payment unless returned item is in sellable condition.
    • Refunds will only be issued in the event of an out-of-stock item or if we are unable to provide a suitable replacement.
    • The refund amount will be equal to the value of the item(s) returned.
  8. Exchange:
    • We currently do not offer direct exchanges. If you wish to exchange an item, you will need to initiate a return following the guidelines mentioned above and make a new purchase.

Please keep in mind that this return policy applies only to purchases made on MaternityDresses.com. If you have any further questions or concerns regarding our return policy, feel free to contact our customer support team for assistance

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